IT Infrastructure
ISOIN has the experience and capability to design, install, perform certification and maintenance of IT infrastructure. Furthermore, we are experts in consulting and process improvement projects, services and the underlying technology itself, using the best practices based on ITIL.
Services catalogue
| Service Desk and end user remote support, including: networks, servers, PCs, printers and peripherals, operative systems, personal productivity tools, antivirus and business applications |
| Field Services, in situ incident repair/resolution |
| Technical and Application Management, highly specialized tier 2 and 3 engineers |
| IT infrastructure monitoring and operation |
| System integration |
| Business applications |
| IT architecture |
ITIL:
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| Security |
Proyectos de transformación de servicio IT:
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| Cloud migration: service and application infrastructure |
| Adaptive capacity plans: dynamic cloud |
| Desktop virtualization |
| Backup centres/backup systems |
Advantages
Why ISOIN
Customer focus
The activities and processes we carry out to deliver services to our clients are aligned with their business processes, sharing their sense of urgency, priority and taking as ours their expectations of quality and cost.
Metodologies
The systematic use of methodologies and best practices accepted and recognized by the market as CMMI, PMI and SCRUM, allows us to guarantee the best results consistently.
Certified personnel
The team of ISOIN is composed of accredited specialists. Numerous technology manufacturers trust in our work.